Also, we were seated to where we could see inside the kitchen and it was nasty. Jen truly was a witch seating people and once even yelled at Nicole, one of the waitresses because she wasn't fast enough.and to me Nicole was hustling. Once we were walking to the table Jen came around and rolled her eyes at me and the waitress said, you're not supposed to change seats once you're sitting down. It wasn't crowded and it honestly was only a few seats away. Finally when a waitress came over, we asked if we could move. About 10 min later, she brings us into the train car, throws menus down on the table before we even reached it and walked away.I wanted to ask if we could have the 4 empty train seats rather than the regular kitchen, wooden seats she brought us to. Once we were acknowledged, my husband asked if we could be seated in the train car, to which she responded, "If you wanna wait." We said we did. She didn't even look at us and hustled around with such a puss on her face. Jen seemed like she had the worst possible attitude. I was appalled at her behavior and it truly ruined our experience.Once we arrived, we were not even acknowledged for over 5 min. I was so disappointed in the service by the woman seating people, her name was Jen. He wanted to take myself and our 2 boys to eat in the train car for a fun experience. We won't be back.įirst I want to say that my husband has been here twice with his father and enjoys the prime rib dinner. The manager made our experience terrible. They put the butter and sour cream in one small ramekin I asked for more sour cream - he said that I already had it - yeah - I wanted more - there was only enough to last for half of the potato. The Steamed Asparagus was covered in way too much seasoning - asparagus does not need tons of seasoning - a little butter and salt. A Strip has hardly any fat and a Ribeye has fat marbling throughout. Well got news for the manager the "loin" is not part of the "Rib" - what an idiot. I said - this is not a ribeye - he said "yes it is. ![]() Cooked well but it was not a ribeye - they re-fired a NY Strip. The manager brought out our dinners - he quickly left as you could see the ribeye was black on one end. The ribeye was medium rare on half of it and well done. We ordered medium rare for both entries â Filet/Lobster tail and Ribeye with a side of asparagus. We sat a the bar ordered a couple of drinks - Bartender - Dina, she was nice and very prompt.
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